This privacy notice tells you what to expect us to do with your personal information when you use the Fourier portal operated by Atharra Limited.

Contact details

Email: info@atharra.com

What information we collect, use, and why

We collect or use the following information to provide and improve products and services for clients:

• Names and contact details
• Occupation
• Usage data (including information about how you interact with and use our website, products and services)

Lawful bases and data protection rights

Under UK data protection law, we must have a lawful basis for collecting and using your personal information. You can find out more about lawful bases on the ICO’s website.

Our lawful basis for collecting or using your personal information is:

• Consent — we have permission from you after we gave you all the relevant information. You have the right to withdraw your consent at any time.

Your data protection rights include:

• Right of access — you can ask us for copies of your personal information.
• Right to rectification — you can ask us to correct or complete personal information you think is inaccurate or incomplete.
• Right to erasure — you can ask us to delete your personal information.
• Right to restriction of processing — you can ask us to limit how we use your personal information.
• Right to object to processing — you can object to the processing of your personal data.
• Right to data portability — you can ask that we transfer the personal information you gave us to another organisation, or to you.
• Right to withdraw consent — when we use consent as our lawful basis you can withdraw your consent at any time.

If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the details above.

Where we get personal information from

Directly from you.

How long we keep information

We only keep your personal information for as long as is necessary for the purposes for which it was collected.

• Client information: 6 years after our relationship with the client ends, to comply with legal, tax, and contractual obligations.
• Prospective client enquiries: 2 years from our last contact, unless you become a client sooner.
• Recruitment (unsuccessful applicants): 6 months after the recruitment process ends.
• Recruitment (successful applicants / employees): duration of employment and 6 years after employment ends.

We review our retention periods regularly to ensure we do not keep personal data for longer than necessary.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us at info@atharra.com.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.